For some homeowners, taking care of their home is something they want to do by themselves. On the other hand, some families would prefer to hire home cleaning services for more efficient and effective results. However, hiring a team of cleaners is quite risky as these are strangers whom you will let into your home.
Because safety is the top priority of every home, there are several important questions to ask your potential home cleaning service company. These questions will guide every homeowner in deciding whether to give or not to give the company a go.
- Have you checked the background of your employees?
Perhaps, one of the most important to consider is the safety of the home and the family when these people are around. Naturally, we would not want people who have history and records of theft, robbery, physical and sexual assault to be near our kids, let alone enter our homes. If the cleaning company does not conduct a thorough background check with their employees, this may be a sign for you to look for another company.
- Does the company have an insurance and/or bond?
Most professional home cleaning services would really carry an insurance or bond as they have this as a policy in the event of something becoming damaged, broken or missing. Being insured and bonded would definitely provide peace of mind to the homeowners. With that, it is best for you, as a homeowner, to inform the cleaning team which furniture and other materials need to be handled with extra care.
- What cleaning services are included?
To avoid being charged extra, it is important for homeowners to really know, in detail, what type of cleaning services are included. Ask for a list of the services that will be covered by the cleaning team. Knowing what cleaning services are included would also give you the chance to help the cleaning team; perhaps, you may provide ladders or stools whenever some services would be needing these.
- Does the cleaning team bring their own cleaning tools?
Will the cleaning services bring their own vacuum cleaners or will they use yours? Do they have their own pails, mops, soaps and other cleaning tools or does the homeowner have to provide it for them? It is best to already define these information before proceeding to schedule their first day of cleaning in your home. For some companies, they provide the cleaning supplies; however, if you are not satisfied with the cleaning materials they are using, you may talk to their supervisor about replacing it with what you prefer.
- How will you access my home?
Decide among yourselves what is the most comfortable way for the cleaning services to gain access into your home. This is so that misunderstandings and misinterpretations would be avoided ahead.
The Bottom Line
Homeowners should also do their research when it comes to hiring home cleaning services. Try to look into the company more; check out comments and feedback from previous clients to know if they are worth giving a try. And remember, always be careful when it comes to letting other people into your home.